Shiva Prasad K
Director of India Operations | Head of Technology | GCC Leader
Professional Summary
Director of India Operations and Head of Technology at Guidesly, leading the India Global Capability Center from Bangalore. Focused on product and engineering delivery, cloud and AI in production, and building high-performing India teams that ship SaaS and AI capabilities. Hands-on technology leadership with operational ownership across AI, SaaS, cloud, and data platforms. Experience spanning RazorGator, Knowledge Adventure (JumpStart), and Guidesly — with consistent emphasis on delivery quality, analytics-informed decisions, and India centers as capability engines.
- •GCC and India technology operations leadership
- •AI/ML product delivery and applied data analytics
- •Cloud architecture, cost optimization, and reliability
- •SaaS platform engineering and multi-location delivery
- •Team building, mentoring, and cross-functional execution
Public credentials
2020–now
India GCC at Guidesly
Co-author
AWS Machine Learning Blog
3 startups
RazorGator, KA, Guidesly
2006–now
Technology career
Professional Experience
Director of India Operations / Head of Technology
2020 – Present
Guidesly
- •Lead the India Global Capability Center for product, engineering, and AI delivery from Bangalore
- •Drive cloud and data platform initiatives supporting SaaS growth and operational analytics
- •Partner with global stakeholders on technology roadmap, architecture, and release quality
- •Build and mentor cross-functional teams across engineering, product, and AI/ML
- •Guide AI capabilities including Jack AI trip-report automation published with AWS
Lead Architect Consultant
2018 – 2019
Medivet, London
- •Re-architected the legacy Freedom System into a cloud-ready SaaS and microservices platform
- •Improved scalability, maintainability, and operational efficiency through modern cloud patterns
- •Applied data and imaging workflows to support clinical decision support use cases
- •Advised on architecture trade-offs, migration sequencing, and delivery risk
Principal Software Engineer/Development Lead
2012 – 2018
Knowledge Adventure (JumpStart)
- •Led server engineering for the CuDOS learning ecosystem and related education products
- •Led the first cloud migration, from Rackspace servers to Azure
- •Delivered School of Dragons MMO platform features with educational gameplay systems
- •Established Microsoft partnership pathways and cloud operating practices
- •Mentored developers and improved delivery cadence across distributed teams
Sr. Development Advisor, Online Product Engineering
2009 – 2012
DELL India Pvt. Ltd.
- •Designed and delivered Dell's future-state online system configurator
- •Improved end-user customization and purchase flows for e-commerce conversion
- •Collaborated with product and UX stakeholders on configuration rules and performance
- •Strengthened online product engineering practices for high-traffic commerce systems
Technical Lead
2006 – 2009
RazorGator Technologies Pvt. Ltd.
- •Re-architected razorgator.com and ticko.com for SOA, SEO, and performance
- •Improved content integration, page speed, and search discoverability
- •Led technical delivery across web platforms in a high-growth ticket marketplace
- •Established engineering foundations later carried into subsequent startups
Education
Skills & Expertise
AI / Data · AWS (Amplify, Bedrock, Sagemaker) · Generative AI & Large Language Models · AI Application Architecture · Google Cloud AI/ML Services · Azure AI Platform · Vector Databases & Knowledge Graphs · AI Model Optimization & Deployment · Computer Vision Systems · NLP & Text Analytics · Multi-modal AI Systems · ML/AI Infrastructure Design · MLOps & Model Lifecycle Management · Python & Data Science Stack · TensorFlow & PyTorch · ETL & Data Pipeline Design
Cloud · Multi-region Cloud Architecture · Serverless Computing · Microservices Design · Cloud Cost Optimization · Infrastructure as Code (IaC) · Event-driven Architectures · API Gateway & Management · Cloud Security & Compliance · Database Design & Optimization · Distributed Systems
Engineering · Python & Data Science Stack · TensorFlow & PyTorch · ReactJS & NextJS · C# & .NET Ecosystem · NodeJS & Modern JavaScript · Containerization & Kubernetes · ETL & Data Pipeline Design · System Integration
Leadership · GCC / India Technology Center Leadership · Enterprise AI Strategy · Cloud Transformation · Technology Roadmapping · AI Solution Delivery · Team Leadership & Mentoring · Cross-functional Collaboration · Stakeholder Management · Technical Due Diligence